We stock around 10,000 titles but because we work on perfecting every aspect, we work a little bit slowly. For books not on the website, please, contact us and we will advise the availability of the book. If it is not available and we can get it, we will advise our customers of the choices they have.
We assure our valuable customers that their order is protected with our service: if you receive it damaged, we will replace it with faster delivery service to not keep the customer waiting. We are not like other stores/websites that abandon their customers in such situations…we are always on the same side of our customers…NO DOUBT in that
We use the most reliable delivery couriers in our business starting with but not limited to DHL, UPS, DPD, HERMES, PARCELFORCE, UK MAIL, …etc
Rest assured our customers, we mostly use Paypal in our invoicing and as it is well-known that Paypal keeps the right to hold the Order money if there is a dispute and this will keep the customers and us on the safe side of the business
Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:
Yes, we do give a discount. The discount is categorized as follow:
Also, there is a points system which is a kind of discount: placing orders will lead to accumulating points in the account which can be redeemed for money credit to be used in buying books or items from us
Yes, we do delivery worldwide as long as there is courier service offered on the internet, then we will be able to dispatch our titles and items to that place, Wal Hamdullahi Rab Al Al’ameen والحمد لله رب العالمين
We have added Request a quote to allow our customers to do the Sunnah of Negotiation: The negotiation is conditional, meaning, that the offer request has to have at least ten titles/items or more
You get Khair of this life and the hereafter: الدال على الخير كفاعله. This is first, and the second is getting a code that will entitle you for a discount
In the account page, go to orders and on that tap, you will find orders with a button to request an exchange or return. Some items are marked as Not Refundable like CD’s as they will be having scratches as soon as they are open and used.
That button will let you request a full return or partial return. Also, the customer will be able to upload photos for the damage or fault issues. As soon as the request for return gets approved the refund will be automatically issued to the same payment gateway used when purchasing.
Also, we can offer discounts or coupons for our customers who would like to keep the faulty items/books
We are offering wholesale discounts for bookshops. The customer is prompted to register as personal or business. If a business account is set up, some required information and proofs will be requested
Yes, we do sell on Amazon and some other markets like eBay, Twitter, Facebook, and other Market places. All you need to do is to find us and it is easy as we use or registered as our official company title (SAFINAT-UL-NAJAT ltd)
Use the website to add the items you want to purchase to your online shopping cart. After filling your cart, do not check out. Instead, choose the “estimate shipping” option to display your total cost. Then print the “View Cart” page. Mail the following items:
To the address below:
35 BELL LANE,
NORTHFIELD, BIRMINGHAM, B31 1JY
Orders will be shipped after payment is received. For money orders, items will be shipped one business day after payment is received. For payments by check, items will be shipped up to ten business days after the order is received. If you choose to pay using an e-check through PayPal, PayPal typically takes five business days to release the payment.
a. Keep checking the site. Some of our best deals last only a few days (like deals of the day).
b. Join our mailing list. Customers who receive our newsletter receive special promotions not usually available to other customers.
c. us on Facebook and follow us on Twitter to get exclusive deals, discounts, and promotions!
No. The address listed on our website is strictly forbidden from allowing customers in for the customer’s safety. Retail orders can be placed on the website only. Schools and wholesale orders are also accepted by phone or fax.
A SAFINAT-UL-NAJAT gift certificate is the perfect gift. It is a unique, economical (no shipping costs) and practical choice. You choose the amount of the certificate. A sales receipt will be emailed to you and another email will be sent to the recipient with the certificate amount and a number. Then, the recipient can use the certificate to purchase any title of his/her choice from our vast selection of books, toys, audio and video tapes.
a. Visit the SAFINAT-UL-NAJAT gift certificate section.
b. Enter the amount you want the gift certificate for, in US dollars.
c. Enter the sender name in the “From” field.
d. Fill in the recipient name, email address, and any message you want to be delivered with the email.
e. Click “Add to Cart” and then complete the normal checkout process.